- USER INFORMATION
Asociación Provincial de Hoteles de Alicante. has as one of its priorities to guarantee the fundamental right to the protection of personal data. In this sense, Asociación Provincial de Hoteles de Alicante, with registered office at Calle Catedrático Jaume Mas i Porcel 2 03005 – ALICANTE (Spain), CIF G03099041 and telephone: 965145641, informs consumers and users of the website https://planescostablanca.com/ of its personal data protection policy, so that users can freely and voluntarily determine whether they wish to provide Asociación Provincial de Hoteles de Alicante with the personal data required for the provision of services or, where appropriate, the sale of products, the offer of quotes that they have previously requested by any means and to answer queries, on the occasion of subscription, registration or completion of any online data form.
Asociación Provincial de Hoteles de Alicante, hereinafter RESPONSIBLE, is the Controller of the User’s personal data and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and Organic Law 3/2018 on the Protection of
Personal Data and guarantee of digital rights, for which the following information on the treatment is provided:
- Obtaining Personal Data
The personal data collected on https://planescostablanca.com/ come from:
- Offer Form
- Purposes of Data Processing
When a user connects to this website and fills out and sends a form, he or she is providing personal information for which Asociación Provincial de Hoteles de Alicante is responsible. This information may include personal data such as your IP address, name or username (if applicable), email address and other data provided in a message or attached files. By providing this information, the user gives his or her consent for his or her information to be collected, used, managed and stored by Asociación Provincial de Hoteles de Alicante, only as described in this Privacy Policy. On https://planescostablanca.com/ there are different systems for capturing personal data. These personal data provided by interested parties are treated for the following purpose by each capture system (forms):
– Offer Form: The purpose for which personal data is collected is to manage user requests regarding offers on the website, the processing of their personal data, questions regarding the legal texts included on the website, as well as any other queries.
There are other purposes for which your personal data is processed:
To ensure compliance with the Terms of Use and applicable law. This may include developing tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
To support and improve the services offered by this website.
Other non-identifying data is also collected through some cookies that are downloaded to the device used by the user when browsing this website, which are detailed in the Cookies Policy.
Data retention criteria
In accordance with the provisions of article 5.1.e) of the GDPR, the data must be kept in a way that allows the identification of the interested parties for no longer than necessary for the purposes of the processing of personal data. We inform you that your data will be kept as long as there is a mutual interest in maintaining the purpose of the processing and subsequently, they will be kept as a communication history, unless the user requests their deletion. In such case, they will be deleted with appropriate security measures to guarantee the pseudonymization of the data or their total destruction.
Communication of data
The data will not be transferred to third parties except in cases where it is strictly necessary for the correct development, fulfillment and control of the relationship with the entity or in cases where it is authorized by a law.
Rights that assist the user
Users have the following rights:
- Right to be informed.
- Right to request access to personal data relating to the interested party.
- Right to request rectification or deletion
- Right to request limitation of your processing
- Right to object to processing
- Right to request data portability
- Right to withdraw consent
Data subjects must be informed if their Personal Data is being processed; what data is being collected, where it is obtained from and why, and who is processing it.
Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defence of claims.
- In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. Asociación Provincial de Hoteles de Alicante will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As a user, you have the right to receive a copy of your personal data in a structured, commonly used and machine-readable format, and to transmit it to another data controller when:
- The treatment is based on consent
- The data has been provided by the interested party.
- The treatment is carried out by automated means.
- When exercising the right to data portability, the user will have the right to have personal data transmitted directly from one controller to another when technically feasible.
Interested parties shall also have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Interested parties will also have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Data Protection Agency, and the right to other legal remedies, such as claiming damages.
Contact details to exercise your rights: info@hotelesdealicante.org
- MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
By ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, Users expressly and freely and unequivocally accept that their data are necessary for the provider to process their request, and the inclusion of data in the remaining fields is voluntary. The User guarantees that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them.
The CONTROLLER expressly informs and guarantees users that their personal data will not be transferred to third parties under any circumstances, except in cases where it is strictly necessary for the correct development, fulfilment and control of the professional relationship or in cases where it is authorised by a law. All data requested through the website are mandatory, as they are necessary to provide an optimal service to the User. If not all data is provided, there is no guarantee that the information and services provided will be completely tailored to your needs.
- SECURITY MEASURES
That in accordance with the provisions of current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are treated in a lawful, fair and transparent manner in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has communicated to them the appropriate information so that they can exercise them.
You have the right to be informed free of charge about the data concerning you stored by us and, where applicable, to the correction, restriction of processing, transferability or deletion of such data.
If you have any questions regarding the collection, processing or use of your personal data, or if you wish to obtain information, rectify, block or delete data, revoke any consent granted or object to a particular use of data, please contact:
Provincial Association of Hotels of Alicante Calle Catedrático Jaume Mas i Porcel 2, 03005 – ALICANTE (Spain) or by email to the address info@hotelesdealicante.org In addition, you may exercise your right to file a complaint with the competent data protection supervisory authority.
